EXTENDED WARRANTY
How Consumer Rights Affect this Plan
THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED
UNDER CONSUMER PROTECTION LAWS AND REGULATIONS. THIS PLAN SHALL NOT PREJUDICE THE
RIGHTS GRANTED BY APPLICABLE CONSUMER LAW, INCLUDING THE RIGHT TO RECEIVE REMEDIES
UNDER STATUTORY WARRANTY LAW AND TO SEEK DAMAGES IN THE EVENT OF THE
NONPERFORMANCE BY 7TH FLOOR LLC OF ANY OF ITS CONTRACTUAL OBLIGATIONS.
1. The Plan.
This contract (the “Plan”) governs the hardware service and technical support provided to you
by 7th Floor under the abovementioned plan paid for on a onetime basis (“Single Pay”). The Plan covers
the 7th Floorbranded SideKick Portable Vaporizer contained in its original packaging (“Covered Device”)
listed on your proof of coverage document (“Plan Confirmation”). Further, please note that the benefits
under SideKickCare for SideKick Portable Vaporizer. (For purposes of this service contract, the Covered
Device is referred to collectively as, the “Covered Equipment”).
2. When Coverage Begins and Ends.
Coverage begins when you purchase the Plan, and . The “Plan Term” means the date your Plan begins as
per the preceding sentence and, unless cancelled, ends on the date specified in your Plan Confirmation.
This warranty Plan must be purchased within 30 days of your SideKick purchase. Your Plan Confirmation
will be provided to you at or around the time of purchase or sent to you automatically thereafter.
3. What is Covered?
3.1 Hardware Service
If during the Plan Term, you submit a valid claim by notifying 7th Floor that (i) a defect in materials and
workmanship has arisen in the Covered Equipment, 7th Floor will either
(a) exchange the Covered Equipment, with a replacement product that is new or equivalent to new in
performance and reliability. Shipping product to 7th Floor is not covered by this warranty service. 7th
Floor will pay to ship your replacement back to you after we have received the defective unit.
All replacement products provided under this Plan will at a minimum be functionally equivalent to the
original product. If 7th Floor exchanges the Covered Equipment, the original product becomes 7th Floor’s
property and the replacement product is your property, with coverage effective for the remaining period of
the Plan.
3.2 Accidental Damage from Handling
If during the Plan Term you submit a valid claim notifying 7th Floor that the Covered Device has failed due
to accidental damage from handling (“ADH”), 7th Floor will, subject to the service fee described below,
either
(i) repair the defect using new or refurbished parts that are equivalent to new in performance and reliability,
or
(ii) exchange the Covered Device with a replacement product that is new or equivalent to new in
performance and reliability (both individually known as a “Service Event”).
ADH coverage will expire and all of 7th Floor’s obligations to you under this section 3.2 will be fulfilled in
their entirety before the end of the Plan Term when 7th Floor, as a result of ADH claims, has provided to you
two (2) Service Events. ADH coverage only applies to an operational or mechanical failure caused by an
accident from handling that is the result of an unexpected and unintentional external event (e.g. drops and
damage caused by liquid contact other than as a result of defect in material or workmanship) that arises
from your normal daily usage of the Covered Device as intended for such Covered Device.
ADH coverage does not include
(a) protection against normal wear and tear, theft, misplacement, damages caused by reckless, abusive,
willful or intentional conduct associated with handling and use of the Covered Device,
(b) protection against any other act or result not covered by the Plan, as described in Section 4.2 below, or
(c) any damage to the Covered Device that arises from one or more conditions described in Section 3.2(a)
or (b).
7th Floor may ask you to provide an explanation of where and when the accident occurred with a detailed
description of the actual event. 7th Floor will deny your claim if you fail to pay the service fee or fail to
provide information relating to the accident when asked.
Under SideKickCare for SideKick Portable Vaporizer, you will pay a $80 (U.S.) dollar service fee plus
applicable tax for each ADH claim.
3.3 Technical Support
During the Plan Term, 7th Floor will provide you with access to telephone and webbased technical support
resources. Your Technical Support coverage starts on expiration of the complimentary technical support
cover provided by the manufacturer, which starts on the date you purchase the Covered Equipment.
3.4 Scope of Technical Support
Under the Plan, 7th Floor will provide technical support for the following:
(i) Covered Equipment,
4. What is not Covered?
4.1 Hardware Service and ADH Coverage Area. Under SideKickCare for SideKick Portable Vaporizer, 7th
Floor may restrict hardware service and ADH coverage to the country where the Covered Device was
originally purchased.
4.2 Hardware Coverage and ADH Coverage.
(i) The Plan does not apply to installation, removal or disposal of the Covered Equipment, Shipping or
provision of equipment while the Covered Equipment is being serviced.
(ii) The Plan does not apply to damage caused by (a) a product that is not the Covered Equipment, (b)
abuse, misuse, fire, earthquake or other external causes except as described in section 3.2 above, (c)
operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or
(d) service performed by anyone who is not a representative of 7th Floor or an 7th Floor Authorized Service
Provider (“7FASP”).
(iii) The Plan does not apply to a product with a serial number that has been altered, defaced or removed, or
has been modified to alter its functionality or capability without the written permission of the manufacturer.
(iv) The Plan does not apply to Covered Equipment that has been lost or stolen. This Plan only applies to
Covered Equipment returned to 7th Floor in its entirety.
(v) The Plan does not apply to cosmetic damage to the Covered Equipment, including but not limited to
scratches and dents that do not otherwise affect the functionality of the Covered Equipment.
(vi) The Plan does not apply to preventative maintenance on the Covered Equipment.
(vii) The Plan does not apply to defects caused by normal wear and tear or which is otherwise due to normal
aging of the product, and
(viii) The Plan does not apply to a preexisting condition on any Covered Equipment if you purchased the
Plan after you purchased the Covered Equipment.
Important: Do not open the Covered Equipment, as damage caused as a result of opening the equipment is
not covered by this Plan. Only 7th Floor or an 7FASP should perform service on the Covered Equipment.
4.3 Technical Support.
(i) The Plan does not include Technical Support for thirdparty products or their effects on or interactions
with the Covered Equipment.
5. How to Obtain Service and Support?
You may obtain hardware services, which include those relating to ADH coverage and technical support, by
accessing the 7th Floor website XXXXXWEBSTITE LITE HEREXXXXX or calling the telephone number listed
below. If you call, you must provide 7th Floor the Plan Agreement Number or Covered Equipment serial
number. You need to keep your Plan Confirmation document and the original sales receipt for your Covered
Equipment and your Plan, as they will be required if there is any question as to your Covered Equipment’s
eligibility for coverage.
6. Service Options.
6.1
7th Floor will provide hardware services to you through one or more of these options:
(ii) Mailin service. Direct mailin service is available for most Covered Equipment products. If 7th Floor
determines that your Covered Equipment is eligible for mailin service, 7th Floor will send you prepaid way
bills and you must ship the Covered Equipment to an ARS site in accordance with 7th Floor’s instructions.
Once service is complete, the ARS site will return the Covered Equipment to you. 7th Floor will pay for
shipping to and from your location if you follow all instructions.
(iii) Express Replacement Service (“ERS”) or doityourself (“DIY”) parts service. ERS is available for certain
Covered Equipment products. DIY parts service is available for many Covered Equipment parts or
accessories, and this will allow you to service your own Covered Equipment. If ERS or DIY parts service is
available, the following process will apply.
(a) Service where 7th Floor requires return of the replaced Covered Equipment or part. 7th Floor may
require a credit card authorization to serve as security for the retail price of the replacement Covered
Equipment or part and applicable shipping costs. If you are not able to provide credit card authorization,
service may not be available to you and 7th Floor will offer an alternative arrangement for service. 7th Floor
will ship a replacement Equipment or part to you with installation instructions, if applicable, and any
requirements for the return of the replaced Covered Equipment or part. If you follow the instructions, 7th
Floor will cancel the credit card authorization, so you will not be charged for the Covered Equipment or part
and shipping to and from your location. If you fail to return the replaced Covered Equipment or part as
instructed or return a replace Covered Equipment or part that is ineligible for service, 7th Floor will charge
the credit card for the authorized amount.
(b) Service where 7th Floor does not require return of the replaced product or part. 7th Floor will ship you
free of charge a replacement product or part accompanied by instructions for installation, if applicable, and
any requirements for the disposal of the replaced product or part.
(c) 7th Floor is not responsible for any labor costs you incur in respect to ERS or DIY parts service. Should
you require further assistance, you should contact 7th Floor at the telephone number listed below.
6.2
7th Floor reserves the right to change the method by which 7th Floor may provide repair or replacement
service to you, and your Covered Equipment’s eligibility to receive a particular method of service. Service
will be limited to the options available in the country where you request service. Service options, parts
availability and response times may vary according to country. If service is not available for the Covered
Equipment in a country that is not the country of purchase, you may be responsible for shipping and
handling charges to facilitate service to a country where service is available. If you seek service in a
country that is not the country of purchase, you must comply with all applicable import and export laws and
regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. For
international service, 7th Floor may repair or exchange products and parts with comparable products and
parts that comply with local standards.
7. Your Responsibilities
To receive service or support under the Plan, you agree to comply with each of the terms listed below.
(i) You will provide your Plan Agreement Number and a copy of your Plan’s original proof of purchase, if
requested.
(ii) You will provide information about the symptoms and causes of the issues with the Covered Equipment.
(iii) You will respond to requests for information, including but not limited to the Covered Equipment serial
number, model, any error messages displayed, the actions which were taken before the Covered Equipment
experienced the issue and the steps taken to resolve the issue.
(iv) You will follow instructions 7th Floor gives you, including but not limited to refraining from sending 7th
Floor products and accessories that are not subject to repair or replacement service and packing the
Covered Equipment in accordance with shipping instructions.
8. Limitation of Liability
FOR CONSUMERS IN JURISDICTIONS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR
REGULATIONS, THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND
REMEDIES PROVIDED UNDER SUCH LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY UNDER
SUCH LAWS AND REGULATIONS MAY BE LIMITED, 7TH FLOOR’S LIABILITY IS LIMITED, AT ITS SOLE
OPTION, TO REPLACEMENT OR REPAIR OF THE COVERED EQUIPMENT OR SUPPLY OF THE SERVICE.
SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
9. Cancellation
9.1 Single Pay Plans
You may cancel this Plan at any time for any reason. If you decide to cancel this Plan, you may call 7th
Floor at the telephone number below to do so, or you may send or fax written notice with your Plan
Agreement Number to SideKickCare Administration, 1420 Aviation Way, Colorado Springs, CO 80916, U.S.
(fax number 7192199729). You must send a copy of the Plan’s original proof of purchase with your notice.
Unless local law provides otherwise, cancellation refunds will be provided as follows:
i) if you cancel within thirty (30) days of your Plan’s purchase, or receipt of this Plan, whichever occurs
later, you will receive a full refund less the value of any service provided under the Plan.
ii) If you cancel more than thirty (30) days after your receipt of this Plan, you will receive a pro rata refund
of the original purchase price. The pro rata refund is based on the percentage of unexpired Plan Term from
the Plan’s date of purchase, less (a) a cancellation fee of twentyfive ($25) dollars or ten percent (10%) of the
prorata amount, whichever is less, and (b) the value of any service provided to you under the Plan.
Unless applicable local law provides otherwise, 7th Floor may cancel this Plan for fraud or material
misrepresentation. Unless applicable local law provides otherwise, 7th Floor may also cancel this Plan if
service parts for the Covered Equipment are not available, upon thirty (30) days prior written notice. If 7th
Floor cancels this Plan for the unavailability of service parts, you will receive a prorata refund for the Plan’s
unexpired term.
9.3 Effect of Cancellation
Upon the effective date of your early cancellation, 7th Floor’s future obligations under this Plan to you are
fully extinguished.
10. Transfer of Plan
Subject to the restrictions set forth below, you may make a onetime permanent transfer of all of your rights
under the Plan to another party, provided that: (a) you transfer to the other party the original proof of
purchase, the Plan's Confirmation, the Plan’s printed materials and this service contract; (b) you notify 7th
Floor of the transfer by sending, faxing or emailing notice of transfer to 7th Floor LLC., ATTN: Agreement
Administration, MS: 1450 Aviation Way, Colorado Springs, CO 80916, U.S., fax number 71921997295 or
customercare@7thfloorvapes.com, respectively, and (c) the other party accepts the terms of this service
contract. When notifying 7th Floor of the transfer, you must provide the Plan Agreement Number, the serial
number of the Covered Equipment, and the name, address, telephone number and email address of the new
owner.
11. General Terms
(i) 7th Floor may subcontract or assign performance of its obligations to third parties but shall not be
relieved of its obligations to you in doing so.
(ii) 7th Floor is not responsible for any failures or delays in performing under the Plan that are due to events
outside 7th Floor’s reasonable control.
(iii) You are not required to perform preventative maintenance on the Covered Equipment to receive service
under the Plan.
(iv) This Plan is offered and valid only in the fifty states of the United States of America and the District of
Columbia and all provinces and territories of Canada. Persons who have not reached the age of majority
may not purchase this Plan. This Plan may not be available in all states of the United States and in all
provinces and territories of Canada, and is not available where prohibited by law.
(v) In carrying out its obligations 7th Floor may, at its discretion and solely for the purposes of monitoring
the quality of 7th Floor’s response, record part or all of the calls between you and 7th Floor .
(vi) You agree that any information or data disclosed to 7th Floor under this Plan is not confidential or
proprietary to you. Furthermore, you agree that 7th Floor may collect and process data on your behalf when
it provides service. This may include transferring your data to affiliated companies or service providers in
accordance with the 7th Floor Customer Privacy Policy.
(vii) 7th Floor has security measures, which should protect your data against unauthorized access or
disclosure as well as unlawful destruction. You will be responsible for the instructions you give to 7th Floor
regarding the processing of data, and 7th Floor will seek to comply with those instructions as reasonably
necessary for the performance of the service and support obligations under the Plan. If you do not agree
with the above or if you have questions regarding the processing of your data, contact 7th Floor at the
telephone numbers provided.
(viii) The terms of the Plan, including the original sales receipt of the Plan and the Plan Confirmation, shall
prevail over any conflicting, additional, or other terms of any purchase order or other document, and
constitute your and 7th Floor’s entire understanding with respect to the Plan.
(ix) 7th Floor is not obligated to renew this Plan. If 7th Floor does offer to renew this Plan, it will determine
the price and terms.
(xi) There is no informal dispute settlement process available under this Plan.
(xii) “7th Floor ” is 7th Floor LLC., a Colorado limited liability company with its registered office at c/o 7th
Floor LLC, 1420 aviation way, Colorado Springs, Colorado, 80916, doing business in the state of Colorado
as 7th Floor LLC., for Plans sold in the United States.
(xiv) Except where prohibited by law, the laws of the State of Colorado govern Plans purchased in the
United States. The laws of the province of Vancouver govern Plans purchased in Canada except where
prohibited by law. If these terms are inconsistent with the laws of any jurisdiction where you purchase this
Plan, including the laws of Arizona, Florida, Georgia, Nevada, Oregon, Vermont, Washington, Wisconsin
and Wyoming, then the laws of that jurisdiction will control.
(xv) Support services under this Plan may be available in English.
12. Country, Province and State Variations
One or more of the terms that appear below may apply to the Plan. The terms below may vary from one or
more of the terms that appear above this section. The following country, province or state variations will
control if inconsistent with any other provisions of this Plan:
12.2 United States
Alabama, Arkansas, California, Colorado, Hawaii, Maine, Maryland, Massachusetts, Minnesota, Missouri,
New Jersey, New Mexico, Nevada, New York, South Carolina, Texas, Washington and Wyoming Residents. If
you purchased the Plan in one of these states, this term applies to the Plan.
If you cancel this Plan pursuant to these terms and conditions, and 7th Floor to refund the purchase price
to you within the time period specified below 7th Floor will pay you a penalty of 10% per month for the
unpaid amount due and owing. For California, New York, Missouri and Washington residents 7th Floor will
provide a refund within 30 days. For Alabama, Arkansas, Colorado, Hawaii, Maine, Maryland,
Massachusetts, Minnesota, Nevada, New Jersey, South Carolina, Texas and Wyoming residents, 7th Floor
will provide a refund within 45 days. For New Mexico residents, 7th Floor will provide a refund within 60
days. The right to cancel and receive this penalty payment only applies to the original owner of the
Agreement and may not be transferred or assigned. The obligations of the provider under this service
contract are backed by the full faith and credit of the provider.
California Residents. If you purchased the Plan in this state, this term applies to the Plan.
If you cancel this Plan within thirty (30) days of your Plan receipt, you will receive a full refund less the
value of any service provided under the Plan.
Colorado Residents. If you purchased the Plan in this state, this term applies to the Plan.
Notice: This Plan is subject to the Colorado Consumer Protection Act or the Unfair Practices Act, Articles 1
and 2 of Title 6, CRS.
Connecticut Residents. If you purchased the Plan in this state, this term applies to the Plan.
The expiration date of the Plan will automatically be extended by the period that the Covered Equipment is
in 7th Floor’s custody while it is being serviced. Resolution of Disputes: Disputes may be resolved by
arbitration. Unresolved disputes or complaints may be mailed, with a copy of this Plan, to State of
Connecticut, Insurance Dept., P.O. Box 816, Hartford, CT 061420846, Attn: Consumer Affairs.
Florida Residents. If you purchased the Plan in this state, this term applies to the Plan.
The laws of the State of Florida will govern this Plan and any dispute arising under it. The rate that is
charged for this Plan is not subject to regulation by the Florida Office of Insurance Regulation. No
cancellation fee will be imposed in the event of a cancellation.
Michigan Residents. If you purchased the Plan in this state, this term applies to the Plan.
If performance of the service contract is interrupted because of a strike or work stoppage at the company's
place of business, the effective period of the service contract shall be extended for the period of the strike
or work stoppage.
Nevada Residents. If you purchased the Plan in this state, this term applies to the Plan.
Cancellations: No Plan that has been in effect for at least 70 days may be canceled by the provider before
the expiration of the agreed term or one year after the effective date of the Plan, whichever occurs first,
except on the following grounds:
a. Failure by the holder to pay an amount due;
b. Conviction of the holder of a crime, which results in an increase in the service required;
c. Discovery of fraud or material misrepresentation by the holder in obtaining the Plan, or in presenting a
claim for service thereunder;
d. Discovery of an act or omission by the holder, or a violation by the holder of any condition of the Plan,
which occurred after the effective date of the Plan and which substantially and materially increases the
service required under the Plan.
e. A material change in the nature or extent of the required service or repair which occurs after the effective
date of the Plan and which causes the required service or repair to be substantially and materially increased
beyond that contemplated at the time that the Plan was issued or sold.
Grounds for cancellation; date cancellation effective. No cancellation of a service contract may become
effective until at least 15 days after the notice of cancellation is mailed to the holder.
If you have not made a claim and you return this contract to us, either within 20 days of the date that we
mailed the contract to you or within 10 days of the date of purchase if you were given a copy of this
contract when you purchased it, then this contract shall be void and we will refund to you the purchase
price of the contract.
Cancellation of contract; refund of purchase price; cancellation fee.
(i) If 7th Floor cancels this Plan, 7th Floor shall refund to Nevada consumers the portion of the purchase
price that is unearned. 7th Floor may deduct any outstanding balance on your account from the amount of
the purchase price that is unearned when calculating the amount of the refund. If 7th Floor cancels a
contract pursuant to NRS 690C.270, it may not impose a cancellation fee.
(ii) Except as otherwise provided in this section, a Nevada resident who is the original purchaser of this
Plan, who submits to 7th Floor a request in writing to cancel the Plan in accordance with the terms of the
Plan, shall receive a refund of the portion of the Plan’s purchase price that is unearned and 7th Floor will
not deduct the value of any service provided.
(iii) If you request the cancellation of this Plan after the first thirty (30) days of the Plan term, 7th Floor may
impose the cancellation fee described in the Plan, but will not deduct the value of any service provided.
(iv) When 7th Floor calculates the amount of a refund pursuant to subsection (ii), it may deduct from the
portion of the purchase price that is unearned (a) any outstanding balance on the account and (b) any
cancellation fee imposed pursuant to this Plan.
No prior approval for services or goods covered under the Plan is necessary.
Tax is not applicable in the State of Nevada on the service fee for ADH claims.
New Hampshire Residents. If you purchased the Plan in this state, this term applies to the Plan.
In the event you do not receive satisfaction under this contract, you may contact the New Hampshire
insurance department, by mail at State of New Hampshire Insurance Department, 21 South Fruit Street,
Suite 14, Concord NH 03301, or by telephone, via Consumer Assistance, at 8008523416.
New Mexico Residents. If you purchased the Plan in this state, this term applies to the Plan.
Cancellations: No Plan that has been in effect for at least 70 days may be canceled by the provider before
the expiration of the agreed term or one year after the effective date of the Plan, whichever occurs first,
except on the following grounds:
a. Failure by the holder to pay an amount due;
b. Conviction of the holder of a crime, which results in an increase in the service required;
c. Discovery of fraud or material misrepresentation by the holder in obtaining the Plan, or in presenting a
claim for service thereunder;
d. Discovery of an act or omission by the holder, or a violation by the holder of any condition of the Plan,
which occurred after the effective date of the Plan and which substantially and materially increases the
service required under the Plan; or
e. A material change in the nature or extent of the required service or repair which occurs after the effective
date of the Plan and which causes the required service or repair to be substantially and materially increased
beyond that contemplated at the time that the Plan was issued or sold.
North Carolina Residents. If you purchased the Plan in this state, this term applies to the Plan.
Ohio Residents. If you purchased the Plan in this state, this term applies to the Plan.
Although this service contract is not an insurance policy, the obligations for claims hereunder for Plans
sold in Ohio are insured by Illinois National Insurance Co., with an address of 1420 Aviation Way, Colorado
Springs, CO 80916 (Phone Number: 17197509928). With any correspondence, please provide your phone
number and case number, if applicable. You are entitled to make a direct claim against the insurance
company if 7th Floor fails to provide service pursuant to a claim sixty (60) days after 7th Floor’s receipt of
your claim.
Oregon Residents. If you purchased the Plan in this state, this term applies to the Plan.
In the event you do not receive satisfaction under this contract, you may contact the Oregon Department of
Consumer and Business Services by mail at the Department of Consumer and Business Services, Oregon
Insurance Division, 350 Winter Street NE, Salem, OR 97301; or by telephone via Consumer Advocacy, at
8888774894.
South Carolina Residents. If you purchased the Plan in this state, this term applies to the Plan.
You may address any unresolved complaints or Plan regulation questions to the South Carolina
Department of Insurance, P.O. Box 100105, Columbia, South Carolina 292023105, Tel: 18007683467.
Tennessee Residents. If you purchased the Plan in this state, this term applies to the Plan.
The Plan Term of this Plan shall be extended the number of days you are deprived of the use of the product
because the product is in repair plus two (2) additional workdays.
Texas Residents. If you purchased the Plan in this state, this term applies to the Plan.
The provider may cancel this Plan with no prior notice for nonpayment, misrepresentation or a substantial
breach of a duty by the holder relating to the Covered Equipment or its use. You may address any
unresolved complaints or contract regulation question to the TX Dept. of Licensing and Regulation, P.O.
Box 12157, Austin, TX 78711, U.S.
Wisconsin Residents. If you purchased the Plan in this state, this term applies to the Plan.
THIS WARRANTY IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF
INSURANCE.
If you cancel this Plan within thirty (30) days of your Plan’s purchase, or receipt of these Terms and
Conditions, whichever occurs later, you will receive a full refund. If you cancel this Plan more than thirty
(30) days after your receipt of the Plan, you will receive a prorata refund of the original purchase price,
based on the percentage of the unexpired Plan Term, less a cancellation fee of twentyfive ($25 USD) dollars
or ten percent (10%) of the prorata amount, whichever is less. No deduction shall be made from the refund
for the cost of any service received. 7th Floor will not cancel this Plan EXCEPT for failure to pay the
purchase price for the Plan. If 7th Floor cancels the Plan, you will be paid a prorata refund for the Plan’s
unexpired term.
Wyoming Residents. If you purchased the Plan in this state, this term applies to the Plan.
If 7th Floor cancels this Plan, Ap7th Floor ple will mail to you written notice of the cancellation at your last
known address contained in 7th Floor’s records. 7th Floor will mail this written notice to you no less than
ten (10) days prior to the date when the cancellation will take effect. This written notice to you will contain
the date when the cancellation will take effect and the reasons for the cancellation. 7th Floor is not
obligated to provide prior notice if cancellation is due to nonpayment of the Plan, a material
misrepresentation by you to 7th Floor , a substantial breach of your duties under the Plan or a substantial
breach of your duties relating to the Covered Equipment or its use.
Disputes that arise under this Plan may be settled in accordance with the Wyoming Arbitration Act.
(719) 570-9928
8:00 A.M. to 5:00 P.M. Mountain Time*
Monday-Friday
